FAQs

FAQs

Frequently Asked Questions

Our staff are experts and can help you determine the best kind of flooring for your lifestyle, space and budget.

These are two different fibers that make up the majority of todays carpets. Polyester carpet tends to be less expensive and very stain resistant, but more susceptible to crushing and matting. Nylon carpet is more durable to the crushing and generally lasts longer but tends to come at a higher price point.

We can generally install as quickly as we can get a product in, typically within a week or two. We also carry several in stock carpets and luxury vinyl plank products that we can install within a few days, sometimes even the next day.

We sell carpet, wood (solid and engineered), tile, laminate, vinyl, luxury vinyl plank and rigid core vinyl products

Yes. Our installers are insured and bonded to work in your home. They are an extension of our company and are extremely professional, polite, helpful, and clean

No. We will come to your home or office and design with products that will fit in with your lifestyle, space and budget. We will also measure for free and can give you an onsite estimate if you are interested.

Prior to installation, we will send you a preparation sheet that helps guide you through what is required to prepare for installation. Those are also found on our website. Usually our installers will move furniture, unless you choose to do that yourself. You will need to remove all items that would prevent them from easily moving things such as books, pictures and knickknacks. You will need to unplug all electronics and move those. Our installers do not move things such as pianos, pool tables, fish tanks and water beds

Yes. All of our installations are warrantied for one year. Our products all have their own individual warranties.

We serve all of Northern Colorado; about a 50 mile radius from our store, from the Colorado border south to the Broomfield area and from Estes Park to Greeley.

No. We also install tile in bathrooms, including showers, backsplashes, fireplaces; and counter tops

Yes our installers can usually restretch carpet to get wrinkles out for a nominal fee

Yes. We can screen and coat and sand and finish existing hardwood. We can also install unfinished hardwood and sand and finish it on site.

Yes we can do all kinds of commercial flooring, including new construction and tenant refinishes of commercial buildings. We can also do multi family housing units and rental properties

Yes, we have an excellent program to work with semi-custom and custom home builders. We have a variety of products that are perfect for new homes, including carpet, wood, countertops and tile.

Yes we have a variety of in stock products that are inexpensive, look great and can be installed within a few days. Perfect for any rental!

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  • I worked with Andrea O'Connell at Graham's Flooring. Each time I walked in the door I was greeted warmly. Their customer service is excellent! Their office and show room is lovely and they had a great selection. Andrea had a great knowledge of the carpet and was great at helping us with our selection. The installers were on time, efficient and tidy. If you haven't checked out Graham's Flooring & Design I highly recommend you do!

    FAQs  Graham's Loveland & Fort Collins Flooring & Design

    Pam D.

    9/27/2018
  • My parents had a tough issue with putting their carpet down. After several places refused to help Andrea contacted me and told me they could help us. I can't believe the great service we had, carpet is all down and my parents are thrilled. Thanks so much for helping us out with our issues. I highly recommend Graham's and will be a return customer.

    FAQs  Graham's Loveland & Fort Collins Flooring & Design

    Theresa H.

    8/27/2018
  • Regina helped remodel a rental. Needed all new flooring and carpet. She understood that a rental is different from a primary home. We were more interested in durability/cost and Regina was a step ahead of me the entire time. Thank you Regina.

    FAQs  Graham's Loveland & Fort Collins Flooring & Design

    Jody R.

    9/12/2018
  • I was frustrated trying to make choices for a floor in a small bathroom. The staff at Grahams flooring helped me through that and quickly scheduled installers. It was done professionally and I was amazed as to how easy it was to get it done from beginning to end and the cost was very reasonable. I would recommend them to anyone.

    FAQs  Graham's Loveland & Fort Collins Flooring & Design

    Elaine L.

    6/20/2018
  • This is s great company to work with. Andrea and Kevin were knowledgeable, thorough and extremely personable. Work was done when they said it would be. They were in contact with me and followed up throughout the whole process. Install team was professional, meticulously neat and did an excellent job. Would definitely recommend this company.

    FAQs  Graham's Loveland & Fort Collins Flooring & Design

    Debbie C.

    9/08/2018

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